Legal Agreement

Terms of Service

Please review these terms carefully before engaging our custom software development, digital agency services, or cloud solutions.

Effective Date: January 1, 2024
Last Updated: October 2026
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Section 1

1. Acceptance of Terms

Welcome to ICT Matrics (P) Ltd. ("ICT Matrics," "we," "our," or "us"). By accessing our website, purchasing our software products, or engaging our consulting and development services, you ("Client," "User," or "you") agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our platforms and services immediately.

Section 2

2. Services & Project Engagements

ICT Matrics provides professional information technology solutions, including but not limited to:

  • Custom Enterprise Software Development & Systems Integration
  • Web Application Design, Development & Maintenance
  • Mobile App Development (Android, iOS & Cross-Platform)
  • Cybersecurity Audits, Data Security & Compliance Management
  • Digital Marketing, SEO, Brand Positioning & Communication Intelligence
  • Proprietary SaaS Solutions (eComms, AAMsys, EMsys, Saral Khata, Visitor Book)

Every bespoke project is governed by a dedicated Project Proposal, Scope of Work (SOW), or Service Agreement that outlines deliverables, milestones, and technical specifications.

Section 3

3. Intellectual Property Rights

Client Deliverables: Upon receipt of full and final payment, intellectual property rights to bespoke software source code developed specifically for the client are assigned as outlined in the bilateral project contract.

Pre-existing Code & Frameworks: ICT Matrics retains all rights, title, and ownership in its proprietary libraries, foundational frameworks (including ICTM Framework), reusable modular engines, trademarks, and pre-existing digital assets used during implementation.

Section 4

4. Client Obligations & Approvals

To ensure project milestones are fulfilled accurately, the client agrees to:

  • Provide required project assets, domain access, hosting credentials, and business logic criteria in a timely manner.
  • Ensure that all text, media, trademarks, and content supplied do not infringe on any third-party copyrights or intellectual property rights.
  • Review and approve project milestone releases within the designated acceptance inspection window.
Section 5

5. Billing, Invoicing & Payment Terms

All professional fees are quoted in Nepalese Rupees (NPR) unless mutually agreed otherwise. Payment schedules follow agreed milestone structures (e.g., initial deposit, development milestones, and final launch sign-off). Invoices are payable within the timeframe stipulated on the invoice. Failure to settle dues may result in suspension of project hosting or support services until full clearance.

Section 6

6. Limitation of Liability

To the maximum extent permitted by applicable laws of Nepal, ICT Matrics will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, or data corruption arising from third-party hosting outages, telecom failures, or unauthorized security breaches beyond commercially reasonable security measures.

Section 7

7. Confidentiality & NDA

Both parties agree to treat all business plans, customer databases, technical architectures, and financial data exchanged during the engagement as strictly confidential. Neither party will disclose proprietary material to third parties without prior written consent, except where required by law.

Section 8

8. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any legal dispute or claim arising under these terms that cannot be resolved amicably through mutual consultation will be subject to the exclusive jurisdiction of the competent courts in Lalitpur / Kathmandu, Nepal.